Prospects hide uncertainty behind confidence

Why Prospects Lie (Without Realising It)

December 02, 20251 min read

Yes — prospects lie.

Not maliciously.

Not necessarily intentionally.

They lie because they’re human.

And because they don’t yet trust you with the truth.

They give you the diluted version, the logical version, the professional version.

Not because they’re trying to deceive you —

These little deceptions aren’t malicious — they’re defence mechanisms.

Prospects Don’t Want to Look Foolish

People hate looking:

  • uninformed

  • unprepared

  • uncertain

  • inexperienced

So they hide it.

They tell you things are “fine.”

They pretend they’ve got everything under control.

They downplay the urgency.

But the truth — the real truth — is always emotional.

And trust is what allows you to reach it.

Your Advantage as the Trusted Advisor

When trust is strong:

  • prospects reveal more

  • conversations go deeper

  • objections surface early

  • truth rises naturally

  • decisions happen faster

When trust is weak?

They protect themselves.

And protected prospects never buy.

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Peter Croney is the founder of Trust in Sales and author of The Personalization Code Sales Method. 

His unique approach helps entrepreneurs, business owners, consultants, and freelancers build authentic client relationships that make selling feel natural, stress-free, and genuinely rewarding.

Peter J Croney

Peter Croney is the founder of Trust in Sales and author of The Personalization Code Sales Method. His unique approach helps entrepreneurs, business owners, consultants, and freelancers build authentic client relationships that make selling feel natural, stress-free, and genuinely rewarding.

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